Our network: Powerful, reliable and well-connected!

Our network services are based in the City of London. Our systems are highly-automated, self-monitoring and highly-reliable. Because of this, we can spend more time helping you get the most from our services - and deliver new, market-leading ways to help you to succeed.

Our interconnects and carriers

Leveraging our own network capabilities and partner networks, we benefit from using six primary interconnects from a mix of Level 1 carriers and innovative companies (including BT Wholesale, BandX, Telecom 1 and Citrus), and employ technologies from Nokia, Ericsson and Telsys. Our ability to choose from alternative carriers lets us select the best quality call route and provide routing redundancy and fault tolerance.

We're driven by innovation

Our track-record proves our ability to deliver ground-breaking services, and includes several 'world-firsts'. We've used our own GenX software to drive the greatest value from industry-leading products from the top network vendors. Developed from the outset with a focus on quality and economic efficiency, GenX allows us to offer high-performance and competitively-priced telecoms solutions.

Gen3 (our third generation network)
Year	Development
1995	Gen3 launched, with Unified Messaging (voice and Fax) on UK Geographic numbers	World First
1996	Gen3 is integrated with third party personal number systems
1997	Personal Number (PN) system launched. Free PN's given away.	World First
2001	Customers are upgraded to GenX accounts, without charge.
2004	The last Gen3 switch is retired after nine years commercial service
GenX (our next generation network)
Year	Development
1998	New features planned. Development starts.
1999	Development ongoing.
2000	GenX launched, with dmVoice and dmFax.
2001	dmCalls is launched - a speaker-independent voice-activated outbound dialling service.	World First
2002	Web-driven ecommerce system for dealers introduced.
2003	dmSwitchboard launched, with XML-scripted control system.	World First
2004	dmAllTalk makes its debut in the voice conferencing arena. dmAnswers, a human answering service, is introduced with static routing.
2005	ProVoiceOver and dmAnswers are upgraded to use dynamic routing, and can use multiple call centres.	World First
2006	XScript is launched, for high-end enterprise-grade telephony. VOIP development continues.	World First

Making your life easier with 'convenience' services

Our technologies provide extra convenience for customers, making it simple to view usage logs, read messages, check account details and pay bills. Please contact us if you want to know more about our network.